Let’s Chat.ai is a conversational marketing agency that focuses on creating messenger bot experiences for businesses to engage with their customers.
Let’s Chat.ai partnered with 1201AM on the creation of their own chatbot design and storytelling. We took the content that they wanted to share and developed the story behind it to tie everything together through imagery, gifs, and short conversational messages.
The chatbot was built on Facebook™ Messenger’s platform, and provided real-time data syncing with Slack, Google Sheets and Hubspot to collect various information from the user and then send that info to the required business development team member for immediate action.
While chatbots are nothing new, using them in marketing applications is very new and required a bit of education to Let’s Chat’s customer base. 1201AM not only used the bot to help tell this story, but created a separate marketing deck for clients that needed a bit more understanding of the platform.
Chatbots are seeing amazing engagement, and our bot for Let’s Chat saw a 100% open rate, with a 73.3% click-through rate. This brought in 64 new client leads within the first 30 days of launching the bot.